Results in the social area

Our results: Social area

  • GRI:
  • Employees2-7
    Employees

Employment in the Santander Bank Polska Group and in Santander Bank Polska S.A. (persons). As at 31 December 2023

Zatrudnienie w Grupie Kapitałowej Santander Bank Polska oraz w Santander Bank Polska S.A.
(w przeliczeniu na osoby). Stan na 31.12.2023 r.
Santander Bank Polska Group Santander Bank Polska S.A. Total
2023 12,072 10,089 22,161
2022 11,976 9,920 21,896
2021 11,581 9,584 21,165
2020 13,158 10,671 23,829
  • GRI:
  • Employees2-7
    Employees

Number of bank's employees between 2017 and 2023 (persons)

Liczba pracowników Santander Bank Polska S.A. w latach 2017-2023 (w przeliczeniu na osoby)
2023 2022 2021 2020 2019 2018 2017
Headcount as at 31 December of each year 10,089 9,920 9,584 10,671 10,867 12,641 11,489
Data refers to the number of persons employed under a contract of employment regardless of employment status.
  • GRI:
  • Employees2-7
    Employees

Number of employees by gender and employment term (persons). As at 31 December 2023

Zatrudnienie w podziale na płeć i rodzaj umowy o pracę (w przeliczeniu na osoby). Stan na 31.12.2023 r.
Santander Bank Polska S.A. Santander Bank Polska Group
Number of employees by gender and employment term Female Male Total Female Male Total
Permanent contract 5,850 2,788 8,638 7,063 3,412 10,475
Fixed-term contract 937 514 1,451 1,057 540 1,597
Total 6,787 3,302 10,089 8,120 3,952 12,072
The data concerns the number of people employed under an employment contract, regardless of the employment status.
  • GRI:
  • Employees2-7
    Employees

Number of bank’s full-time and part-time employees by gender. Status as at 31 December 2023

Liczba pracowników w podziale na płeć i wymiar czasu pracy (w przeliczeniu na osoby). Stan na 31.12.2023 r.
Santander Bank Polska S.A. Santander Bank Polska Group
Number of employees by gender and type of employment contract Female Male Total Female Male Total
Full-time 6,316 2,991 9,307 7,614 3,622 11,236
Part-time 471 311 782 506 330 836
Non-guaranteed hours (if applicable) 0 0 0 0 0 0
Total 6,787 3,302 10,089 8,120 3,952 12,072
The data concerns the number of people employed under an employment contract, regardless of the employment status.

Number of full-time and part-time employees (persons) by region. Status as at 31 December 2023

Number of full-time and part-time employees (persons) by region. Status as at 31 December 2023

Pracownicy w podziale na regiony, płeć i wymiar etatu (w przeliczeniu na osoby). Stan na 31.12.2023 r.
Santander Bank Polska S.A. Santander Bank Polska Group
Contract type Female Male Total Female Male Total
Warsaw Full-time 1,186 861 2,047 1,288 912 2,200
Part-time 116 86 202 118 92 210
Agglomerations* Full-time 2,526 1,579 4,105 3,541 2,126 5,667
Part-time 272 181 453 301 193 494
Large cities** Full-time 1,143 321 1,464 1,225 339 1,564
Part-time 72 38 110 72 38 110
Other Full-time 1,461 230 1,691 1,560 245 1,805
Part-time 11 6 17 15 7 22
Total 6,787 3,302 10,089 8,120 3,952 12,072
The data concerns the number of people employed under an employment contract, regardless of the employment status. *Agglomerations – cities forming an agglomeration of more than 1 million inhabitants (excluding Warsaw).
Large cities – cities with a population of more than 100,000.
** Agglomerations – cities forming an agglomeration of more than 1 million inhabitants (excluding Warsaw).
*** Large cities – cities with a population of more than 100,000.

 

  • GRI:
  • Employees2-7
    Employees

Employees by region and duration of contract (persons). Status as at 31 December 2023

Employees by region and duration of contract (persons). Status as at 31 December 2023

Liczba pracowników (w przeliczeniu na osoby) w podziale na regiony i czas zatrudnienia. Stan na 31.12.2023 r.
Santander Bank Polska S.A. Santander Bank Polska Group
Employment contract type Female Male Total Female Male Total
Warsaw Permanent 1,088 763 1,851 1,181 818 1,999
Temporary 214 184 398 225 186 411
Agglomerations* Permanent 2,515 1,527 4,042 3,478 2,062 5,540
Temporary 283 233 516 364 257 621
Large cities** Permanent 1,016 298 1,314 1,086 316 1,402
Temporary 199 61 260 211 61 272
Other Permanent 1,231 200 1,431 1,318 216 1,534
Temporary 241 36 277 257 36 293
Total 6,787 3,302 10,089 8,120 3952 12,072
* Agglomerations – cities forming an agglomeration of more than 1 million inhabitants (excluding Warsaw).
Large cities – cities with a population of more than 100,000.
** Agglomerations – cities forming an agglomeration of more than 1 million inhabitants (excluding Warsaw).
*** Large cities – cities with a population of more than 100,000.

Number of bank’s employees (persons) by place of work. Status as at 31 December 2023

Liczba pracowników w podziale na miejsce pracy (w przeliczeniu na osoby). Stan na 31.12.2023 r.
Santander Bank Polska S.A. Santander Bank Polska Group
Female Business Support Centre 3,567 4,700
Bank’s branches 3,220 3,421
Male Business Support Centre 2,542 3,146
Bank’s branches 760 805
The data concerns the number of people employed under an employment contract, regardless of the employment status.
  • GRI:
  • Workers who are not employees2-8
    Workers who are not employees

Workforce cooperating on the basis of B2B contracts (in persons). Status as at 31 December, 2023

Liczba osób współpracujących na podstawie umowy B2B (w przeliczeniu na osoby). Stan na 31 grudnia 2023 r.
Santander Bank Polska S.A. Santander Bank Polska Group
Female 23 193
Male 112 459
Total 135 652
  • GRI:
  • Workers who are not employees2-8
    Workers who are not employees

Non-employee workforce (in persons), where the bank or the Group controls their work, by gender and contract type. Status as at 31 December, 2023

Liczba osób świadczących pracę, niebędących jej pracownikami i których praca jest kontrolowana przez Bank i Grupę (w przeliczeniu na osoby), w podziale na płeć i rodzaj umowy. Stan na 31 grudnia 2023 r.
Status as at 31 December 2023 Average number in 2023
Santander Bank Polska S.A. Santander Bank Polska Group Santander Bank Polska S.A. Santander Bank Polska Group
Female Male Total Female Male Total Female Male Total Female Male Total
Commission (mandate) contract with an hourly rate 1,344 607 1,951 1,367 640 2,007 1274 562 1836 1294.75 585.75 1880.50
Specified-task contract 0 0 0 0 1 1 0 0 0 1.17 1.33 2.50
  • GRI:
  • Ratios of standard entry level wage by gender compared to local minimum wage202-1
    Ratios of standard entry level wage by gender compared to local minimum wage

Remuneration of lowest-level female and male employees of the bank and the bank’s subsidiaries, relative to the national minimum wage. Status as at 31 December 2023

Wysokość wynagrodzenia kobiet i mężczyzn zatrudnionych w Banku i spółkach zależnych w stosunku do minimalnej płacy krajowej w 2023 r. Stan na 31 grudnia 2023 r.
Company name Female Male
Santander Bank Polska S.A. 137.50% 142.08%
Santander Consumer Bank S.A. 134.88% 138.32%
Santander TFI S.A. 138.89% 202.78%
Santander Leasing S.A. 108.33% 147.22%
Santander Factoring Sp. z o. o. 168.40% 0.00%
  • GRI:
  • Total number and percentage of new employees and total number of employees who left the organization during the reporting period
    401-1
    Total number and percentage of new employees and total number of employees who left the organization during the reporting period

Total number of the bank and Group’s newly hired employees (with employment contract), employee departures number, and employee turnover rate in 2023

Łączna liczba nowo zatrudnionych pracowników Banku i Grupy na podstawie umowy o pracę, liczba odejść (w przeliczeniu na osoby) i wskaźnik rotacji w 2023 r.
Santander Bank Polska S.A. Santander Bank Polska Group
Employees Newly-hired employees Share of newly-hired employees Number of employee departures Employee turnover rate Employees Newly-hired employees Share of newly-hired employees Number of employee departures Employee turnover rate
Female 6,787 1,023 15% 973 14% 8,120 1,195 15% 1,141 14%
Male 3,302 564 17% 415 13% 3,952 636 16% 495 12%
Total 10,089 1,587 16% 1,388 14% 12,072 1,831 15% 1,636 14%
The data concerns the number of people employed under an employment contract, regardless of the employment status.
  • GRI:
  • Total number and percentage of new employees and total number of employees who left the organization during the reporting period
    401-1
    Total number and percentage of new employees and total number of employees who left the organization during the reporting period

Total number of the bank and Group’s newly hired employees (with employment contract), employee departures number. New employee turnover rate, by age group. Status as at 31 December 2023

Łączna liczba nowo zatrudnionych pracowników, liczba odejść pracowników (w przeliczeniu na osoby). Wskaźnik rotacji nowo zatrudnionych pracowników w podziale na wiek w 2023 r. Stan na 31 grudnia 2023 r.
Santander Bank Polska S.A. Santander Bank Polska Group
Age Number of employees Number of newly-hired employees Percentage of newly-hired employees Number of employee departures Employee turnover rate Number of employees Number of newly-hired employees Percentage of newly-hired employees Number of employee departures Employee turnover rate
up to 30 years old 1,583 755 48% 441 28% 1,902 863 45% 537 28%
30-50 years old 6,497 765 12% 813 13% 7,951 891 11% 949 12%
over 50 years old 2,009 67 3% 134 7% 2,219 77 3% 150 7%
Total 10,089 1,587 16% 1,388 14% 12,072 1,831 15% 1,636 14%
The data concerns the number of people employed under an employment contract, regardless of the employment status.
  • GRI:
  • Total number and percentage of new employees and total number of employees who left the organization during the reporting period
    401-1
    Total number and percentage of new employees and total number of employees who left the organization during the reporting period

Number of the Group’s newly-hired employees (in persons), by gender and region. Status as at 31 December 2023

Liczba nowo zatrudnionych pracowników (w przeliczeniu na osoby) w podziale na płeć i regiony w 2023 r.
Santander Bank Polska S.A. Santander Bank Polska Group
Gender Location Number of employees Number of newly-hired employees Percentage of newly-hired employees Number of employees Number of newly-hired employees Percentage of newly-hired employees
Female Warsaw 1,302 246 19% 1,406 286 20%
Agglomerations 2,798 319 11% 3,859 423 11%
Large cities 1,215 222 18% 1,279 234 18%
Other 1,472 236 16% 1,576 252 16%
Male Warsaw 947 195 21% 1,004 216 22%
Agglomerations 1760 268 15% 2,330 316 14%
Large cities 359 65 18% 365 67 18%
Other 236 36 15% 253 37 15%
Total 10,089 1,587 16% 12,072 1,831 15%
The data concerns the number of people employed under an employment contract, regardless of the employment status.

The Group’s employee departures (in persons), by gender and region in 2023

Liczba odejść pracowników (w przeliczeniu na osoby) w podziale na płeć i regiony w 2023 r.
Santander Bank Polska S.A. Santander Bank Polska Group
Gender Location Number of employees Number of employee departures Percentage of employee departures Number of employees Number of employee departures Percentage of employee departures
Female Warsaw 1 302 147 11% 1 406 168 12%
Agglomerations 2 798 300 11% 3 859 404 10%
Large cities 1 215 237 20% 1 279 253 20%
Other 1 472 289 20% 1 576 316 20%
Male Warsaw 947 112 12% 1 004 135 13%
Agglomerations 1760 204 12% 2 330 257 11%
Large cities 359 64 18% 365 66 18%
Other 236 35 15% 253 37 15%
Total 10 089 1 388 14% 12 072 1 636 14%
The data concerns the number of people employed under an employment contract, regardless of the employment status.
  • GRI:
  • Number of training days per year per employee by employment structure404-1
    Number of training days per year per employee by employment structure

Number of hours of training provided to bank employees by gender. Status as at 31 December 2023

Liczba godzin szkoleniowych zapewnionych pracownikom Banku i Grupy, w podziale na płeć.
Stan na 31 grudnia 2023 r.
Gender Santander Bank Polska S.A. Santander Bank Polska Group
Number of hours of training provided to employees Average number of training hours per employee Average number of training hours per employee Number of hours of training provided to employees
Female 280,838 41.38 324,681 38.80
Male 96,273 29.15 117,667 27.54
Total / average 377,110 37.38 442,349 34.99

Number of hours of training provided to bank and Group employees (by job category). Status as at 31 December 2023

Liczba godzin szkoleniowych zapewnionych pracownikom Banku i Grupy (w podziale na kategorie zatrudnienia). Stan na 31 grudnia 2023 r.
Job category Santander Bank Polska S.A. Santander Bank Polska Group
Total number of employees Number of hours of training provided to employees Average number of training hours per employee Total number of employees Number of hours of training provided to employees Average number of training hours per employee
Senior management 116 2,073 17.87 191 7,291 38.17
Middle management 1,316 48,986 37.22 1,568 63,139 40.27
Other employees 8,657 326,052 37.66 10,882 371,856 34.17
Total 10,089 377,110 37.38 12,641 442,286 34.99

Performance appraisal

  • GRI:
  • Percentage of employees subject to regular performance evaluation and career development reviews, by gender and employment category404-3
    Percentage of employees subject to regular performance evaluation and career development reviews, by gender and employment category

Percentage of bank and Group employees subject to regular performance appraisals and career development reviews by gender and employment category in 2023. Status as at 31 December 2023

Odsetek pracowników Banku i Grupy podlegających regularnym ocenom jakości pracy i przeglądom rozwoju kariery zawodowej według płci i kategorii zatrudnienia w 2023 r. Stan na 31 grudnia 2023 r.
Job category Santander Bank Polska S.A. Santander Bank Polska Group
% of employees subject to regular performance appraisals, by gender % of employees subject to regular performance appraisals, by gender % of employees subject to regular performance appraisals, by gender % of employees subject to regular performance appraisals, by gender
Female Male Female Male Female Male Female Male
Senior management 100% 100% 100% 100% 100% 100% 100% 100%
Middle management 95.68% 94.93% 95.68% 94.93% 93.52% 92.10% 93.52% 92.10%
Other employees 84.26% 88.69% 84.26% 88.69% 81.82% 88.28% 81.82% 87.96%
Other 85.63% 89.99% 85.63% 89.99% 83.24% 89.30% 83.24% 89.04%

Diversity

  • GRI:
  • Diversity of supervisory bodies and staff405-1
    Diversity of supervisory bodies and staff

Employees of Santander Bank Polska S.A by job category, age group and gender (persons). Status as at 31 December 2023

Employees of Santander Bank Polska S.A. by job category, age group and gender (persons). Status as at 31 December 2023
Pracownicy Santander Bank Polska S.A. według kategorii zatrudnienia, grup wiekowych i płci (w przeliczeniu na osoby). Stan na 31 grudnia 2023 r.
Number of employees % of employees
Female Male Total Female Male Total
Senior management* up to 30 years old 0 0 0 0.00% 0.00% 0.00%
30-50 years old 24 48 72 0.24% 0.48% 0.71%
over 50 years old 16 19 35 0.16% 0.19% 0.35%
Total 40 67 107 0.40% 0.66% 1.06%
Other
managers		 up to 30 years old 16 20 36 0.16% 0.20% 0.36%
30-50 years old 538 418 956 5.34% 4.15% 9.49%
over 50 years old 205 117 322 2.03% 1.16% 3.20%
Total 759 555 1,314 7.53% 5.51% 13.04%
Other employees up to 30 years old 1,055 492 1,547 10.47% 4.88% 15.35%
30-50 years old 3,737 1,727 5,464 37.08% 17.14% 54.22%
over 50 years old 1,193 453 1,646 11.84% 4.49% 16.33%
Total 5,985 2,672 8,657 59.39% 26.51% 85.90%
* This category does not include the Management Board which is considered as the 'Top Management'.
The data concerns the number of people employed under an employment contract, regardless of employment status.

Employees of Santander Bank Polska Group by job category, age group and gender (persons).
Status as at 31 December 2023

Employees of Santander Bank Polska Group by job category, age group and gender (persons). Status as at 31 December 2023

Pracownicy Grupy Kapitałowej Santander Bank Polska według kategorii zatrudnienia, grup wiekowych i płci (w przeliczeniu na osoby). Stan na 31 grudnia 2023 r.
Employees Number of employees % of employees
Female Male Total Female Male Category vs.
All employees
Senior management* up to 30 years old 0 0 0 0.00% 0.00% 0.00%
30-50 years old 49 91 140 0.40% 0.75% 1.17%
over 50 years old 31 20 51 0.16% 0.25% 0.42%
Total 69 122 191 0.57% 0.10% 1.56%
Other
managers		 up to 30 years old 17 20 37 0.14% 0.16% 0.30%
30-50 years old 644 512 1,156 5.27% 4.19% 9.47%
over 50 years old 226 137 363 1.85% 1.12% 2.97%
Total 887 669 1,556 7.26% 5.48% 12.74%
Other employees up to 30 years old 1,300 587 1,887 10.65% 4.81% 15.45%
30-50 years old 4,669 2,093 6,762 38.24% 17.14% 55.38%
over 50 years old 1,298 517 1,815 10.63% 4.23% 14.86%
Total 7,267 3,197 10,464 59.51% 26.18% 85.69%
* This category does not include the Management Board which is considered as the 'Top Management'.
  • GRI:
  • Diversity of supervisory bodies and staff405-1
    Diversity of supervisory bodies and staff

Foreign employees (in persons). Status as at 31 December 2023

Foreign employees (in persons). Status as at 31 December 2023

Pracownicy zagraniczni (w przeliczeniu na osoby). Stan na 31 grudnia 2023 r.
Santander Bank Polska S.A. Santander Bank Polska Group
Number of foreign employees % of foreign
employees		 Number of foreign employees % of foreign
employees
Female Male Total Female Male Total Female Male Total Female Male Total
up to 30 years old 24 15 39 0.24% 0.15% 0.39% 24 15 39 0.20% 0.12% 0.32%
30-50 years old 12 4 16 0.12% 0.04% 0.16% 14 5 19 0.12% 0.04% 0.16%
over 50 years old 2 4 6 0.02% 0.04% 0.06% 2 4 6 0.02% 0.03% 0.05%
Total 38 23 61 0.38% 0.23% 0.61% 40 24 64 0.33% 0.20% 0.53%
  • GRI:
  • Composition and structure of Highest governance body2-9
    Composition and structure of Highest governance body
  • Diversity of supervisory bodies and staff405-1
    Diversity of supervisory bodies and staff

Number of members of Santander Bank Polska S.A. Management Board and Supervisory Board (in persons) by age group and gender. Status as at 31 December 2023

Number of members of Santander Bank Polska S.A. Management Board and Supervisory Board (in persons) by age group and gender. Status as at 31 December 2023

Liczba Członków Zarządu i Rady Nadzorczej Santander Bank Polska S.A. według grup wiekowych i płci w przeliczeniu na osoby. Stan na 31 grudnia 2023 r.
Governing body members Female Male Total
Management Board up to 30 years old 0 0 0
30-50 years old 1 4 5
over 50 years old 2 4 6
Total 3 8 11
Supervisory Board up to 30 years old 0 0 0
30-50 years old 0 0 0
over 50 years old 4 6 10
Total 4 6 10

Remuneration

  • GRI:
  • Ratio of male to female base salary by position held405-2
    Ratio of male to female base salary by position held

Salaries of Santander Bank Polska S.A. female employees versus male employees by job category. Status as at 31 December 2023

Stosunek wynagrodzenia kobiet zatrudnionych w Santander Bank Polska S.A. do wynagrodzenia mężczyzn zatrudnionych w Banku, w podziale na kategorie zatrudnienia. Stan na 31 grudnia 2023 r.
Job category Basic salary* Total remuneration**
Top management (Management Board) 76.34% 68.14%
Senior management (excluding Management Board) 82.94% 78.19%
Other managers 80.91% 78.19%
Other employees in non-managerial positions 71.25% 71.93%
* Basic salary - salary without any additional amounts such as bonuses, incentives, overtime pay.
** Remuneration - basic salary together with additional amounts paid to the employee. Examples of such amounts may include seniority allowances, including cash awards and bonuses.
Data is not collected by regions. Variable elements of remuneration are not included in the calculation.
  • GRI:
  • Ratio of male to female base salary by position held405-2
    Ratio of male to female base salary by position held

Management positions by gender. Status as at 31 December 2023

Stosunek wynagrodzenia kobiet zatrudnionych w Santander Bank Polska S.A. do wynagrodzenia mężczyzn zatrudnionych w Banku, w podziale na kategorie zatrudnienia. Stan na 31 grudnia 2023 r.
Job category Basic salary* Total remuneration**
Top management (Management Board) 76.34% 68.14%
Senior management (excluding Management Board) 82.94% 78.19%
Other managers 80.91% 78.19%
Other employees in non-managerial positions 71.25% 71.93%
* Basic salary - salary without any additional amounts such as bonuses, incentives, overtime pay.
** Remuneration - basic salary together with additional amounts paid to the employee. Examples of such amounts may include seniority allowances, including cash awards and bonuses.
Data is not collected by regions. Variable elements of remuneration are not included in the calculation.

Occupational Health and Safety

  • GRI:
  • Type and rate of work-related injuries403-9
    Type and rate of work-related injuries

Work-related accidents (incidents) by gender *
Santander Bank Polska S.A. Santander Bank Polska Group
Total number of work-related injuries Work-related injury rate (based on 200,000 hours worked) Total number of work-related injuries Work-related injury rate (based on 200,000 hours worked)
Female Male Total Female Male Total Female Male Total Female Male Total
Number of fatalities due to work-related injuries 0 0 0 0.00 0.00 0.00 0 0 0 0.00 0.00 0.00
Number of serious work-related injuries (excluding fatalities) 0 0 0 0.00 0.00 0.00 0 0 0 0.00 0.00 0.00
Number of recordable work-related injuries (including fatalities) 21 2 23 0.43 0.08 0.31 22  3 25 0.38 0.10 0.28 
Total number of work-related injuries for all employees 21 2 23 0.43 0.08 0.31 22 3 25 0.38 0.10 0.28
Number of identified potentially high-impact work-related incidents 0 0 0 – – – 0 0 0 – – –
Number of identified near-miss incidents 0 0 0 – – – 0 0 0 – – –
* The Bank's Health and Safety Office does not collect information on accidents or injuries to workers who are not employed by the organisation.