Interests and views of stakeholders (SBM‑2)

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  • Interests and views of stakeholdersSBM-2
    Interests and views of stakeholders

Stakeholders of the Group and the Bank

The Group maintains a dialogue and engagement with our stakeholders to understand their interests and views, set priorities, and identify opportunities and areas for improvement. We identify specific stakeholder groups6 and update their profiles. We not only listen to stakeholders but also strive to ensure that the voice of the Group is heard. Therefore, we use various communication channels in our interactions.

The Management Board and the Supervisory Board are informed about the views and expectations of stakeholders in the context of sustainability primarily through the presentation of such information at the meetings of the relevant committees.

* The stakeholder identification process is based on a qualitative analysis, carried out for the sustainability disclosures purposes, among others, and on dialogue sessions held in accordance with AA10000SES since 2014.