Verification of PESEL numbers in Santander Bank Polska

Santander Bank Polska is enhancing the security of its customers and, as of 1 June 2024, will implement provisions for the verification of the customer’s PESEL number.

Santander Bank Polska is taking a number of measures to strengthen identity protection and prevent the consequences of identity theft. The security of customers and their money are a priority for Santander Bank Polska.

and before any change to a loan agreement involving an increase in debt and disbursement of cash at a branch if the defined limit (three times the minimum wage) is exceeded on a given day. In the case of a blocked number, it will not be possible to conclude an agreement or make a disbursement. This will only be possible after the customer has unblocked the PESEL number.

The PESEL number will be verified both in branches and in remote services.

Importantly, in the case of cash withdrawals by customers with a blocked PESEL, the bank will block cash withdrawals at the branch for 12 hours. This means that even after unblocking the number, the customer will not withdraw funds at any Santander Bank Polska branch during that time. This solution is aimed at protecting customers and their funds.

Santander Bank Polska has prepared a website for its customers with information on the terms of service in the case of blocked PESEL number. At each stage of online and in-branch service, customers who have blocked their PESEL will receive information on what they need to do to conclude agreements for banking products or withdraw cash.

For more information, please go to the Blocked PESEL – Santander website.