- About Santander
Bank Polska - Strategy
and Management - Customers
- Introduction
- Our priorities – Bank As You Want It
- Multichannel approach – anyway you like it
- Accessible to all – You can count on us
- Security first
- Excellent customer service
- Ethical communication – simple and friendly language
- Responsible selling and prevention of misselling
- Our approach to complaints
- Knowledge that pays off
- Products and initiatives for retail customers
- Products and initiatives for SME customers
- Products and initiatives for customers of the Business and Corporate Banking Division
- Corporate and investment banking
- Support to customers in financial difficulty
- Employees
- Social
Engagement - About
the report
”Quest for the Lost Money”
Financial education project launched in partnership with Food Banks
When choosing social projects to engage in, we always look at our impact on the project beneficiaries and chances to promote equal opportunities and support the most disadvantaged populations. That is how we launched our ”Quest for the Lost Money” project in partnership with Food Banks.
Under the project, the employees of Santander Bank Polska prepared workshop scenarios and authored a practical manual on money saving and getting out of debt and delivered training to Food Bank educators. Using the training materials, between January and April 2018, the educators delivered 78 workshops all over Poland attended jointly by 1,370 persons.