- About Santander
Bank Polska - Strategy
and Management - Customers
- Introduction
- Our priorities – Bank As You Want It
- Multichannel approach – anyway you like it
- Accessible to all – You can count on us
- Security first
- Excellent customer service
- Ethical communication – simple and friendly language
- Responsible selling and prevention of misselling
- Our approach to complaints
- Knowledge that pays off
- Products and initiatives for retail customers
- Products and initiatives for SME customers
- Products and initiatives for customers of the Business and Corporate Banking Division
- Corporate and investment banking
- Support to customers in financial difficulty
- Employees
- Social
Engagement - About
the report
Celebrating diversity
Santander Bank Polska a partner of the 5th National Diversity Day
More than 120 people took part in discussions and workshops on the subject of creating inclusive, non-discriminatory workplaces and 20 panellists discussed various equality-related challenges found on the present-day labour market. Additionally, for the first time ever, the impact of new technologies on equal rights and preventing discrimination was tackled.
– The banking sector has been the leader of economic transformation in Poland. In the current rapidly evolving, uncertain reality and in view of the demographic challenges, the exponential rate of technological progress, the emergence of new business models changing entirely the market situation, not only in the banking services sector, and the questions about the values and the role of business in the society, we need to change even faster. And the key to success is people. Never before have these words been more accurate. That’s why the values which are at the heart of all that we do include dialogue, openness and respect for diversity. We are happy that we can support the National Diversity Day which this year is held in our Relational Centre.
The National Diversity Day is an initiative launched and coordinated by the Responsible Business Forum, under the auspices of the European Diversity Charter. The goal of the entire project and of the annual May events is to promote the idea of diversity management to employers and to show real-life examples and solutions which can be used for a start.
Santander Bank Polska signed the Diversity Charter in 2017. To learn more about the program go to www.kartaroznorodnosci.pl.