- About Santander
Bank Polska - Strategy
and Management - Customers
- Introduction
- Our priorities – Bank As You Want It
- Multichannel approach – anyway you like it
- Accessible to all – You can count on us
- Security first
- Excellent customer service
- Ethical communication – simple and friendly language
- Responsible selling and prevention of misselling
- Our approach to complaints
- Knowledge that pays off
- Products and initiatives for retail customers
- Products and initiatives for SME customers
- Products and initiatives for customers of the Business and Corporate Banking Division
- Corporate and investment banking
- Support to customers in financial difficulty
- Employees
- Social
Engagement - About
the report
Volunteering for the common good
Corporate volunteering is one of the main CSR projects of Santander Bank Polska.
The corporate volunteering program is implemented in partnership with the Santander Bank Polska Foundation. Under the program, each of the bank’s employees can become a volunteer and carry out a project based on his/her own idea.
An example of a project implemented by our employees is the setting up of the so called Compassion Room in J. Bogdanowicz Children’s Hospital in Niekłańska Street, in Warsaw. The Members of our Management Board were involved in the execution of that project.
The Santander Bank Polska Foundation has been conducting its activities for more than 20 years in partnership with 580 volunteers. The beneficiaries of the majority of the Foundation’s projects are persons in difficult life situations. Our volunteers organize Christmas events in a special day care centre for children and charity events, study tours and cultural events for the residents of children’s homes. They also offer various kinds of help to families affected by poverty or misfortunes.