- About Santander
Bank Polska - Strategy
and Management - Customers
- Introduction
- Our priorities – Bank As You Want It
- Multichannel approach – anyway you like it
- Accessible to all – You can count on us
- Security first
- Excellent customer service
- Ethical communication – simple and friendly language
- Responsible selling and prevention of misselling
- Our approach to complaints
- Knowledge that pays off
- Products and initiatives for retail customers
- Products and initiatives for SME customers
- Products and initiatives for customers of the Business and Corporate Banking Division
- Corporate and investment banking
- Support to customers in financial difficulty
- Employees
- Social
Engagement - About
the report
Santander Mobile application awarded!
Our Santander Mobile application for iPhones was recognized by blind and partially sighted customers as one of the best applications in the category “Shopping and Cash”.
The online vote for the Application of the Year 2018 went on throughout the entire December 2018.
In the category ”Shopping and Cash”, the Santander Mobile application ranked second. The nomination and the place on the podium in the competition is a token of Santander Mobile’s usefulness and popularity among the blind and partially sighted users of mobile applications .
Under our proprietary ”Barrier-Free Service” program we do our best to make the bank accessible to persons with disabilities, treating the commitment as a continuous process. We regularly audit the accessibility pf our services in conformance with the WCAG 2.0 standard.
For more information about the Barrier Free Service program please visit our website at www.santander.pl/obb.