- About Santander
Bank Polska - Strategy
and Management - Customers
- Introduction
- Our priorities – Bank As You Want It
- Multichannel approach – anyway you like it
- Accessible to all – You can count on us
- Security first
- Excellent customer service
- Ethical communication – simple and friendly language
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- Our approach to complaints
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Engagement - About
the report
Barrier-free integration
The employee volunteers from the Multi-Channel Communication Centre of Santander Bank Polska supported the project of job activation of the young people from the Vocational Training School for Special Needs Students number 112 in Poznań.
The goal of the project was to teach self-reliance to the school students and to support their social integration. The project consisted of two parts. In the first one, the students learned how to use the services of the bank and were introduced to the Barrier-Free Service program, while in the second part they had a chance for the first time to spend a few days away from home on their own.
For that group of students, it was the first and the last trip together as they graduated from the school in June. The opportunity to go away from home and integrate with other students in beautiful surroundings was very precious for them, especially in view of the upcoming challenges of the adult life.
The project related to the bank’s activities under the Barrier-Free Service program.