- About Santander
Bank Polska - Strategy
and Management - Customers
- Introduction
- Our priorities – Bank As You Want It
- Multichannel approach – anyway you like it
- Accessible to all – You can count on us
- Security first
- Excellent customer service
- Ethical communication – simple and friendly language
- Responsible selling and prevention of misselling
- Our approach to complaints
- Knowledge that pays off
- Products and initiatives for retail customers
- Products and initiatives for SME customers
- Products and initiatives for customers of the Business and Corporate Banking Division
- Corporate and investment banking
- Support to customers in financial difficulty
- Employees
- Social
Engagement - About
the report
Finansiaki.pl: Santander Bank Polska’s original project
One of our key initiatives supporting financial education of children and youth
The website offers interesting and inspiring aids and tools to make acquisition and dissemination of financial knowledge easier and more pleasant. The content is aligned with school curriculum and can be used by teachers and parents, as well as children. The website is very popular and in 2017 was visited by as many as 2,700 users.
Santander Bank Polska’s employees are actively engaged in the economic education of young children. Classroom lesson scenarios were prepared for pre-school children and grade 1 to 3 pupils for use by our employee volunteers. Until mid-2018, our volunteers visited a dozen or so schools and kindergartens all over Poland and gave lessons to a few hundred children.