- About Santander
Bank Polska - Strategy
and Management - Customers
- Introduction
- Our priorities – Bank As You Want It
- Multichannel approach – anyway you like it
- Accessible to all – You can count on us
- Security first
- Excellent customer service
- Ethical communication – simple and friendly language
- Responsible selling and prevention of misselling
- Our approach to complaints
- Knowledge that pays off
- Products and initiatives for retail customers
- Products and initiatives for SME customers
- Products and initiatives for customers of the Business and Corporate Banking Division
- Corporate and investment banking
- Support to customers in financial difficulty
- Employees
- Social
Engagement - About
the report
Our Logo and Name: All You Have To Know
Santander Bank Polska S.A. (formerly, Bank Zachodni WBK S.A. until September 7, 2017) and Santander Consumer Bank S.A. operate on the Polish market as part of the same Santander Group. Nevertheless, they are two independent banks operating pursuant to separate banking licenses which means they do not offer or support each other’s products, even if an individual is a customer of both banks. The product offers and the pricing policies of the two banks are developed independently.
How can we distinguish between the two banks? First of all, by the colours of their logos.
Santander Bank Polska is a universal bank offering its products and services to retail, business and global corporate customers. Santander Bank Polska has a red logo with white letters.
Santander Consumer Bank focuses on consumer loans and offers credit products mainly through business partners and a branch network. Its logo is white with red letters.