- About Santander
Bank Polska - Strategy
and Management - Customers
- Introduction
- Our priorities – Bank As You Want It
- Multichannel approach – anyway you like it
- Accessible to all – You can count on us
- Security first
- Excellent customer service
- Ethical communication – simple and friendly language
- Responsible selling and prevention of misselling
- Our approach to complaints
- Knowledge that pays off
- Products and initiatives for retail customers
- Products and initiatives for SME customers
- Products and initiatives for customers of the Business and Corporate Banking Division
- Corporate and investment banking
- Support to customers in financial difficulty
- Employees
- Social
Engagement - About
the report
Santander Bank Polska among the most socially engaged companies in Poland
The Responsible Business Forum has just announced a list of most socially engaged businesses in our country.

Once again, Santander Bank Polska qualified for the Ranking of Socially Responsible Companies in which the largest business organisations operating in Poland are evaluated in terms of the CSR management quality.

Seventy businesses enrolled in the 12th iteration of the ranking. Santander Bank Polska was ranked in the top six most socially responsible companies and in the category ”2018 CSR Leader of the Industry: Banking, Financial Services and Insurance” our bank came third.
This year, the main organizer of the Ranking was Koźmiński Business Hub, supported by the two expert partners: the Responsible Business Forum and the Global Compact Network Poland. Deloitte reviewed and supervised the process and ”Dziennik Gazeta Prawna” was the media patron of the event. The authors of the ranking are Professor Bolesław Rok from the Leon Koźmiński Entrepreneurship Research Centre and Jarosław Horodecki, journalist.