- About Santander
Bank Polska - Strategy
and Management - Customers
- Introduction
- Our priorities – Bank As You Want It
- Multichannel approach – anyway you like it
- Accessible to all – You can count on us
- Security first
- Excellent customer service
- Ethical communication – simple and friendly language
- Responsible selling and prevention of misselling
- Our approach to complaints
- Knowledge that pays off
- Products and initiatives for retail customers
- Products and initiatives for SME customers
- Products and initiatives for customers of the Business and Corporate Banking Division
- Corporate and investment banking
- Support to customers in financial difficulty
- Employees
- Social
Engagement - About
the report
Welcome to Santander Bank Polska!
On September 7, 2018 Bank Zachodni WBK S.A. started a new chapter in its history and changed its name to Santander Bank Polska S.A. This was an important moment for the bank’s employees and customers. We have changed our logo but the organisational culture, customer service quality, the products and the business model have remained unchanged.
The renaming is a natural consequence of our membership in the international Santander Group since 2011. In 2013, we added the red Santander bar to our logo in order to build the awareness and recognition of the Group on the Polish market.
The benefits we were able to offer our customers rely on Santander’s best practices and global experience. The Group’s support will be particularly valuable now that we are developing innovative solutions and undergo the digital transformation. What’s more Santander is one of the most renowned financial brands in Europe and worldwide.
News
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29/7/2019Green Power Hackathon
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23/7/2019Michał Gajewski, CEO of Santander Bank Polska joins the Responsible Business Forum
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14/6/2019Santander Bank Polska awarded in the 13th Ranking of Responsible Businesses
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6/6/2019Santander Bank Polska a Strategic Partner to the Green Ribbon #ForThePlanet Campaign
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20/5/2019"We are not so different, are we?” A communication campaign under the Barrier-Free Service program
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15/5/2019Two hours with the family: spend your free time you’re your closest ones!
