Ethical education

In 2019, we carried out a number of initiatives to increase ethical awareness and employees’ knowledge of the organizational culture in our bank. These included:

• continuation of the communication campaign promoting ethical attitudes and presenting ways of reporting violations and irregularities, including:
  • publication on the intranet of regular articles and videos devoted, among others, to the rules of accepting and offering gifts, identification of bullying behaviour or relations between managers and subordinates,
  • producing a film promoting the available whistleblowing channels, entitled Who Answers Helpline Calls?
  • an ethical case study as part of the Risk Culture Week (exercise to be carried out in teams),
• developing educational activities for managers based on the conclusions from reports – in partnership with the Development Department,
• launching a series of meetings of the Director of the Office of Ethics and Relations with Members of the Management Board – sharing conclusions and recommendations prepared on the basis of reported issues,
• e-learning training, for employees, devoted to reacting and counteracting such phenomena as: mobbing, discrimination and harassment, as well as seeking support in case of violation of ethical standards in accordance with the ″Respect and Dignity″ policy. The training was mandatory for everyone in 2018 and in 2019 it was attended by newly recruited employees.