• GRI:
  • 102-55 GRI Content index
    GRI Content index
Indeks GRI Standards
List of indicators covered in the report
Indicator number GRI Standard Indicator name EC/TCFD1 ESG2 SDG3 PRB4 Report section
GRI 101. Foundation 2016 Basic Information [No indicators included]
I. GENERAL DISCLOSURES: ORGANISATIONAL PROFILE
GRI 102-1 GRI 102. General Disclosures 2016 Name of the organization
GRI 102-2 GRI 102. General Disclosures 2016 Activities, brands, products and/or services PRB 1, 3
GRI 102-3 GRI 102. General Disclosures 2016 Location of organization’s headquarters.
GRI 102-4 GRI 102. General Disclosures 2016 Location of operations
GRI 102-5 GRI 102. General Disclosures 2016 Ownership and legal form
GRI 102-6 GRI 102. General Disclosures 2016 Markets served
GRI 102-7 GRI 102. General Disclosures 2016 Scale of the organization, including:
Custom indicator Not applicable Number of the bank’s access points in Poland, including branches, broken down into outlets operated directly by the bank and partner outlets
GRI 102-8 GRI 102. General Disclosures 2016 Data on employees and other persons who work for the organization SDG 5, 8
GRI 102-9 GRI 102. General Disclosures 2016 Description of the supply chain
GRI 102-10 GRI 102. General Disclosures 2016 Significant changes during the reporting period regarding size, structure, ownership, or value chain ESG: Social SDG 5
GRI 102-11 GRI 102. General Disclosures 2016 Explanation of whether and how the organization applies the precautionary approach  EC/TCFD ESG: Environment
GRI 102-12 GRI 102. General Disclosures 2016 External initiatives and externally-developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes ESG: Environment

ESG: Social

ESG: Governance

SDG 12, 13, 17 PRB 4
GRI 102-13 GRI 102. General Disclosures 2016 Membership of organizations and associations PRB 4
Strategy
GRI 102-14 GRI 102. General Disclosures 2016 Statement from senior decision-maker
GRI 102-15 GRI 102. General Disclosures 2016 Key impacts, risks and opportunities ESG: Environment

ESG: Governance

SDG 3, 8, 12, 13, 17 PRB 1, 2
Custom indicator Not applicable Description of the bank’s strategy, including the management approach to responsible business and sustainable development SDG 13, 17 PRB 1, 3
GRI 102-16 GRI 102. General Disclosures 2016 Values, principles, standards and norms of behaviour ESG: Governance

ESG: Social

SDG 8
GRI 102-17 GRI 102. General Disclosures 2016 Mechanisms for advice and concerns about ethics ESG: Governance SDG 8
Governance
GRI 102-18 GRI 102. General Disclosures 2016 Governance structure of the organization including committees of the highest governance body ESG: Governance

ESG: Environment

SDG 13, 17
GRI 102-20 GRI 102. General Disclosures 2016 Executive-level responsibility for economic, environmental, and social topics ESG: Governance

ESG: Environment

SDG 13, 17
GRI 102-21 GRI 102. General Disclosures 2016 Consulting stakeholders on economic, environmental, and social topics ESG: Governance PRB 4
GRI 102-22 GRI 102. General Disclosures 2016 Composition of the highest governance body and its committees ESG: Governance
GRI 102-23 GRI 102. General Disclosures 2016 Chair of the highest governance body ESG: Governance
GRI 102-24 GRI 102. General Disclosures 2016 Manner of nominating and electing members of the highest governance body ESG: Governance
GRI 102-25 GRI 102. General Disclosures 2016 Conflict of Interest ESG: Governance
GRI 102-26 GRI 102. General Disclosures 2016 Role of highest governance body in setting purpose, values, and strategy ESG: Governance

ESG: Environment

SDG 13, 17
GRI 102-27 GRI 102. General Disclosures 2016 Actions taken to develop the highest governance body’s ESG knowledge ESG: Governance
GRI 102-28 GRI 102. General Disclosures 2016 Evaluation of the highest governance body’s performance ESG: Governance
GRI 102-29 GRI 102. General Disclosures 2016 Identifying and managing economic, environmental, and social impacts ESG: Environment

ESG: Social

ESG: Governance

SDG 13, 17 PRB 2
GRI 102-30 GRI 102. General Disclosures 2016 Effectiveness of risk management processes ESG: Governance

ESG: Environment

GRI 102-31 GRI 102. General Disclosures 2016 Review of economic, environmental, and social topics ESG: Environment

ESG: Governance

SDG 13, 17 PRB 5
GRI 102-32 GRI 102. General Disclosures 2016 Highest governance body’s role in sustainability reporting ESG: Environment

ESG: Governance

SDG 13, 17 PRB 6
GRI 102-35 GRI 102. General Disclosures 2016 Remuneration policies SDG 5, 8
Stakeholder engagement
GRI 102-40 GRI 102. General Disclosures 2016 List of stakeholder groups ESG: Governance PRB 4
GRI 102-41 GRI 102. General Disclosures 2016 Employees covered by collective bargaining agreements SDG 5, 8
GRI 102-42 GRI 102. General Disclosures 2016 The basis for identifying and selecting stakeholders with whom to engage ESG: Governance PRB 4
GRI 102-43 GRI 102. General Disclosures 2016 Approach to stakeholder engagement including frequency of engagement by type and by stakeholder group ESG: Governance PRB 4
GRI 102-44 GRI 102. General Disclosures 2016 Key topics and concerns that have been raised through stakeholder engagement ESG: Governance PRB 4
Reporting
GRI 102-45 GRI 102. General Disclosures 2016 List of all entities included in the organization’s consolidated financial statements
GRI 102-46 GRI 102. General Disclosures 2016 The process of defining the report content ESG: Governance
GRI 102-47 GRI 102. General Disclosures 2016 List of identified material topics ESG: Governance
GRI 102-48 GRI 102. General Disclosures 2016 Explanation of the effect of any restatements of information given in previous reports and the reasons for such restatements
GRI 102-49 GRI 102. General Disclosures 2016 Significant changes from previous reporting periods in the list of material topics and topic boundaries
GRI 102-50 GRI 102. General Disclosures 2016 Reporting period
GRI 102-51 GRI 102. General Disclosures 2016 Date of most recent report (if published)
GRI 102-52 GRI 102. General Disclosures 2016 Reporting cycle
GRI 102-53 GRI 102. General Disclosures 2016 Contact details
GRI 102-54 GRI 102. General Disclosures 2016 Claims of reporting in accordance with GRI standard in the Core or Comprehensive option
GRI 102-55 GRI 102. General Disclosures 2016 GRI Content index
GRI 102-56 GRI 102. General Disclosures 2016 The organization’s policy and current practice with regard to seeking external assurance for the report
II. SPECIFIC DISCLOSURES ON MATERIAL TOPICS
1. Material topic: Financial performance
GRI 103-1 GRI 103. Approach to management 2016 Explanation of the material topics and their boundaries ESG: Environment

ESG: Governance

SDG 13, 17 PRB 2
GRI 103-2 Management approach to topics identified as material ESG: Environment

ESG: Governance

SDG 13, 17 PRB 2
GRI 103-3 Evaluation of the management approach to topics identified as material ESG: Environment

ESG: Governance

SDG 13, 17 PRB 2
GRI 201-1 GRI 102. General Disclosures 2016 Direct economic value generated and distributed
GRI 203-2 GRI 102. General Disclosures 2016 Significant, indirect economic impacts ESG: Environment

ESG: Governance

Employment
GRI 401-1 GRI 401. Employment 2016 Total number and rate of employees who left the organization during the reporting period by gender and age SDG 5, 8
GRI 202-1 GRI 202. Economic performance 2016 Ratios of standard entry level wage by gender compared to local minimum wage SDG 5, 8
GRI 401-2 GRI 401. Employment 2016 Benefits provided to full-time employees SDG 5, 8
Occupational health and safety
GRI 403-2 GRI 403. Occupational health and safety 2018 Hazard identification, risk assessment and incident investigation ESG: Social SDG 3, 8
GRI 403-4 GRI 403. Occupational health and safety 2018 Employee participation, consultation and communication on health and safety
GRI 403-6 GRI 403. Occupational health and safety 2018 Health promotion ESG: Social SDG 3, 8
GRI 403-9 GRI 403. Occupational health and safety 2018 Type and number of work-related injuries
Employee training and education
GRI 404-1 GRI 404. Training and education 2016 Number of training days per year per employee by employment structure (indicator partially reported) ESG: Social SDG 5, 8
GRI 404-2 GRI 404. Training and education 2016 Management skills development and continuing education programs ESG: Social SDG 5, 8 PRB 5
GRI 404-3 GRI 404. Training and education 2016 Percentage of employees subject to regular job quality assessments and career development reviews, by gender and employment category ESG: Social SDG 5, 8
2. Material topic: Comprehensive risk management, including ESG risks
GRI 103-1 GRI 103. Approach to management 2016 Explanation of the material topics and their boundaries
GRI 103-2 Management approach to topics identified as material
GRI 103-3 Evaluation of the management approach to topics identified as material
EC/TCFD Not applicable The impact of climate issues and related risks on a company’s business model, strategy and financial plans. Climate impact of the business model EC/TCFD ESG: Environment
EC/TCFD Not applicable Management supervision over climate risks and opportunities The role of management in assessing and managing climate risks and opportunities. EC/TCFD ESG: Environment SDG 3, 8, 12, 13 PRB 1, 2
EC/TCFD Not applicable Processes used to identify and assess climate-related risks, main risk types and how to manage the risks EC/TCFD ESG: Environment
EC/TCFD Not applicable Main climate risks throughout the value chain in the short, medium and long term. Risk maps that take climate issues into account EC/TCFD ESG: Environment
EC/TCFD Not applicable Integrating climate risk and opportunity assessment into relevant investment, credit and insurance strategies EC/TCFD ESG: Environment
3. Material topic: Values and ethics
GRI 103-1 GRI 103. Approach to management 2016 Explanation of the material topics and their boundaries ESG: Governance SDG 8
GRI 103-2 Management approach to topics identified as material ESG: Governance SDG 8
GRI 103-3 Evaluation of the management approach to topics identified as material ESG: Governance SDG 8
GRI 205-2 GRI 205. Anti-corruption 2016 Communication and training about anti-corruption policies and procedures for employees and managers PRB 5
GRI 205-3 GRI 205. Anti-corruption 2016 Confirmed incidents of corruption and actions taken
GRI 415-1 GRI 415. Social engagement 2016 Total financial and in-kind donations to political parties, politicians and similar organizations PLN 0
Custom indicator Not applicable List of key activities and initiatives implemented in the bank during the year to raise the employees’ awareness of business ethics and the bank’s organizational culture ESG: Governance PRB 5
Custom indicator Not applicable Number of violations and/or other issues needing resolving reported to the ethics mailbox and helpline ESG: Governance SDG 8 PRB 5
GRI 417-2 GRI 417. Marketing and labelling 2016 Total number of incidents of non-compliance with regulations and/or voluntary codes concerning product and service information and labelling SDG 12, 17
GRI 417-3 GRI 417. Marketing and labelling 2016 Total number of incidents of non-compliance with regulations and/or voluntary codes concerning marketing communications SDG 12, 17
GRI 419-1 GRI 419. Compliance with law 2016 Value of significant fines and non-monetary sanctions for non-compliance with laws and/or regulations SDG 12, 17
4. Material topic: Positive customer experience (NPS)
GRI 103-1 GRI 103. Approach to management 2016 Explanation of the material topics and their boundaries ESG: Social PRB 3
GRI 103-2 Management approach to topics identified as material ESG: Social PRB 3
GRI 103-3 Evaluation of the management approach to topics identified as material ESG: Social PRB 3
Custom indicator Not applicable Main activities to ensure customer satisfaction SDG 8 PRB 3
Custom indicator Not applicable Customer satisfaction measurement results
Custom indicator Not applicable Information about key products, including new products launched during the reporting period ESG: Social PRB 3
Custom indicator Not applicable Products and initiatives addressed to Small and Medium Size Enterprises (SMEs) ESG: Social PRB 3
Custom indicator Not applicable Number of bank branches with Barrier-free Service certificate
Custom indicator Not applicable Number of beneficiaries of projects and social initiatives in the field of education initiated and/or supported by the bank and/or the bank’s Foundation in a given year ESG: Social SDG 4, 8, 11 PRB 1
FS 14 Sector supplement Measures taken to ensure access to financial services for people from disadvantaged populations ESG: Social SDG 8, 10 PRB 1, 3
5. Material topic: Security of services, transactions and customer data
GRI 103-1 GRI 103. Approach to management 2016 Explanation of the material topics and their boundaries PRB 3
GRI 103-2 Management approach to topics identified as material PRB 3
GRI 103-3 Evaluation of the management approach to topics identified as material PRB 3
GRI 418-1 GRI 418. Customer privacy 2016 Total number of substantiated complaints concerning breaches of customer privacy and losses of customer data
Custom indicator Not applicable Measures implemented to ensure cybersecurity
6. Material topic: Digitisation and innovation
GRI 103-1 GRI 103. Approach to management 2016 Explanation of the material topics and their boundaries ESG: Social SDG 9 PRB 1, 3
GRI 103-2 Management approach to topics identified as material ESG: Social SDG 9 PRB 1, 3
GRI 103-3 Evaluation of the management approach to topics identified as material ESG: Social SDG 9 PRB 1, 3
Custom indicator Not applicable Number of customers using mobile and online banking
Custom indicator Not applicable Number of interactions in remote channels
7. Material topic: Climate policy
GRI 103-1 GRI 103. Approach to management 2016 Explanation of the material topics and their boundaries ESG: Environment SDG 13
GRI 103-2 Management approach to topics identified as material ESG: Environment SDG 13
GRI 103-3 Evaluation of the management approach to topics identified as material ESG: Environment SDG 13
GRI 301-1 GRI 301. Materials 2016 Materials used by weight or volume EC/TCFD ESG: Environment SDG 13
GRI 302-1 GRI 302. Emissions 2016 Energy consumption within the organization EC/TCFD ESG: Environment SDG 13
GRI 305-1 GRI 305. Emissions 2016 Total direct greenhouse gas emissions EC/TCFD ESG: Environment SDG 13
GRI 305-2 GRI 305. Emissions 2016 Total indirect greenhouse gas emissions by weight EC/TCFD ESG: Environment SDG 13
GRI 305-3 GRI 305. Emissions 2016 Other indirect greenhouse gas emissions EC/TCFD ESG: Environment SDG 13
GRI 308-1 GRI 308. Environmental assessment of suppliers 2016 Percentage of new suppliers assessed against environmental criteria ESG: Environment SDG 5
EC/TCFD Not applicable The company’s dependence on natural capital EC/TCFD ESG: Environment
EC/TCFD Not applicable The company’s climate policy, including climate change mitigation or adaptation policy EC/TCFD ESG: Environment SDG 3, 8, 12, 13 PRB 1, 2
EC/TCFD Not applicable Climate related targets, including greenhouse gas emission targets EC/TCFD ESG: Environment
EC/TCFD Not applicable Energy-related policy targets EC/TCFD ESG: Environment
EC/TCFD Not applicable Major pro-environmental products and services offered to customers, including offerings that impact climate change solutions EC/TCFD ESG: Environment PRB 2
8. Material topic: Sustainable finance
GRI 103-1 GRI 103. Approach to management 2016 Explanation of the material topics and their boundaries ESG: Environment PRB 2
GRI 103-2 Management approach to topics identified as material ESG: Environment PRB 2
GRI 103-3 Evaluation of the management approach to topics identified as material ESG: Environment PRB 2
EC/TCFD Not applicable Opportunities related to resource efficiency, cost savings, use of low-carbon energy sources, development of new products and services, access to new markets and building resilience throughout the value chain EC/TCFD ESG: Environment PRB 2
EC/TCFD Not applicable Major pro-environmental products and services offered to customers, including offerings that impact climate change solutions EC/TCFD ESG: Environment PRB 2
Diversity in the workplace
GRI 103-1 GRI 103. Approach to management 2016 Explanation of the material topics and their boundaries ESG: Social
GRI 103-2 Management approach to topics identified as material ESG: Social
GRI 103-3 Evaluation of the management approach to topics identified as material ESG: Social
GRI 405-1 GRI 405. Diversity and equal opportunities 2016 Employees categorized by gender, age, minority membership, and other diversity indicators ESG: Governance SDG 5, 8
GRI 405-2 GRI 405. Diversity and equal opportunities 2016 Ratio of male to female base salary by position held SDG 5, 8
GRI 406-1 GRI 406. Anti-discrimination 2016 Total number of incidents of discrimination ESG: Social SDG 5, 8
GRI 414-1 GRI 414. Social assessment of suppliers 2016 Percentage of new suppliers assessed against social criteria ESG: Social SDG 5, 8
Social involvement and public policy
Custom indicator Not applicable Number of employee volunteers engaged in corporate volunteering projects during the year under review ESG: Social SDG 11
Custom indicator Not applicable Number of beneficiaries of volunteering projects/ year ESG: Social SDG 11
Custom indicator Not applicable Total amount of money allocated to social causes per year ESG: Social SDG 11

[1] Reference to UN Sustainable Development Goals 2015 – 2030

[2] Reference to UNEP Finance Principles for Responsible Banking

[3] Reference to ESG factors (Environment S – Social G – Governance)

[4] Reference to the European Commission Guidelines on reporting climate related information (including the Guidelines of the Task Force on Climate-related Financial Disclosures / TCFD/)