• Euromoney Awards for Excellence 2020 in the Excellence in Leadership category – we were the only bank in Poland to receive the award in recognition of the speed and innovation of the solutions put in place for customers and communities in the wake of the coronavirus pandemic, as well as their appropriate alignment with the real needs of individual and business customers. We were recognized for our actions for customers and the community during the pandemic – „We Will Double Your Impact” charity campaign.

  • Global Finance’s Outstanding Crisis Leadership 2020 – a distinction we received from Global Finance.

Corporate Social Responsibility

  • The main award for the best CSR Report in the 14th edition of the „CSR Reports” competition organised by the Responsible Business Forum and Deloitte. This is our second main award received year after year.

  • The Golden CSR Leaf of Polityka – an award granted to institutions that demonstrate particular commitment to supporting local communities, work for sustainable development and observe the highest ethical standards. We have received the award for the fourth time. In addition, we were distinguished in the category of initiatives that can be an inspiration to other companies for launching an ESG-linked (Environmental, Social and Governance) product on the Polish market.

  • Second place in the Ranking of Responsible Companies, organised by Koźmiński Business Hub, both in the industry ranking and in the general classification.

Communication and marketing

  • Silver Clip In the Golden Clips 2020 competition. The Association of Public Relations Firms awarded us for the Vaccination Against Disinformation” campaign.

Product and customer service

  • Nine 2020 Institution of the Year statuettes – in the contest by we received a total of 9 statuettes in the main category Best Bank in Poland and in the categories Best Service in Remote Channels, Best Service in a Branch, Best Mortgage Service, Best Bank for Businesses, Best Remote Account Opening Process, Social Dimension of Business, Personality of the Year and the Best Press Office.

  • Awards in the Golden Banker ranking – second place in the main category Best Multichannel Service Quality and the first place in product categories for personal account. This is our third time at the top of this ranking.

  • Three second places for our economists – Parkiet Stock Exchange Gazette awarded our Department of Economic Analyses with the second place in the ranking of forecasts for the Polish economy in 2019. Our economists won second place in the Focus Economics forecast competition and second place in the Reuters CEE currency forecast competition.


  • We received the „Wprost” weekly award in the ranking of the best employers in times of crisis.

  • We received the Top Employer 2020 title for creating friendly working conditions, caring for talents and their development at all levels of the organisation, as well as for continuous improvement in practices related to hiring and building employee experience.

  • Gold leader of Healthy Business – we won the title for ”very interesting and unusual health promotion initiatives” as part of the BeHealthy programme, highlighting our approach that ”employee health and safety are priorities on the way to achievement of the bank’s growth objectives”.


  • Internet users’ award in the Golden Banker ranking we won in the Socially Sensitive Bank category with a project aimed at senior citizens.

  • Award in the Institution of the Year 2020 competition – we received an award in the Social Dimension of Business for the project Volunteering As You Want It.