Engaging stakeholders and getting to know their opinions is the foundation to the dialogue. That is why we have held 10 dialogue sessions since 2014.
Dialogue sessions according to the AA1000SES standard, which are attended by representatives of our social and business partners, are used to find out stakeholder opinions and expectations towards our bank and its Responsible Banking activities. We listen carefully to our stakeholders’ suggestions. We analyse them and take them into account in the implementation of our strategy, in the processes of business planning and reporting of non-financial data.