As part of the relief scheme (the so-called debt moratorium), in addition to individual measures, we provided customers with the opportunity to take advantage of a simplified technical annex procedure, whereby customers, were able to renew their loans for another two months and/or suspend the repayment of capital instalments of loans for up to six months almost instantly, without the need to submit any documents or fulfil additional requirements,. Under this process, we annexed nearly 1,300 agreements for more than 900 customers.
Support to business customers
Clients of the Business and Corporate Banking division who were experiencing problems in running their businesses also received access to solutions that helped them maintain liquidity and keep their jobs.
Together with the PBD, we launched for clients the application process and provided assistance to the PFR 1.0 Anti-Crisis Shield programme, which aimed, among other things, to support entrepreneurs in maintaining jobs during the crisis caused by the COVID-19 pandemic (53,000 subsidies granted).