As part of the relief scheme (the so-called debt moratorium), in addition to individual measures, we provided customers with the opportunity to take advantage of a simplified technical annex procedure, whereby customers, were able to renew their loans for another two months and/or suspend the repayment of capital instalments of loans for up to six months almost instantly, without the need to submit any documents or fulfil additional requirements,. Under this process, we annexed nearly 1,300 agreements for more than 900 customers.
Support to business customers
GRI:[
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ESG:[
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PRB:[
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Clients of the Business and Corporate Banking division who were experiencing problems in running their businesses also received access to solutions that helped them maintain liquidity and keep their jobs.
- GRI:
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102-2 Activities, brands, products and/or services.Activities, brands, products and/or services.
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Custom indicator Information on key products, including new products launched during the reporting periodInformation on key products, including new products launched during the reporting period
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Custom indicator Main activities to ensure customer satisfactionMain activities to ensure customer satisfaction
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ESG: S – Society Our approach to Social ResponsibilityOur approach to Social Responsibility
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PRB 3 Clients and Customers We will work responsibly with our clients and our customers to encourage sustainable practices and enable economic activities that create shared prosperity for current and future generations.We will work responsibly with our clients and our customers to encourage sustainable practices and enable economic activities that create shared prosperity for current and future generations.
Thanks to agreements signed with BGK for all GDM, Biznesmax and Liquidity guarantees, we have offered preferential guarantee terms for loans. The aim of the programmes is to support the broadly understood liquidity of customers in distress due to the negative effects of the COVID-19 pandemic, among other things.
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1,300
agreements
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900
customers
Together with the PBD, we launched for clients the application process and provided assistance to the PFR 1.0 Anti-Crisis Shield programme, which aimed, among other things, to support entrepreneurs in maintaining jobs during the crisis caused by the COVID-19 pandemic (53,000 subsidies granted).
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53,000
subsidies granted
