Inclusive banking – a pillar of our strategy
GRI:[
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PRB:[
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SDG:
Goal 8 - Decent work and economic growth
For us, inclusive banking means genuinely caring about and meeting the needs of our different customer groups. It means taking care to adapt the offer, service and communication to all customers, without excluding anyone. Financial education is also an important part of this approach.
- GRI:
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Custom indicator Number of bank branches with Barrier-Free Service certificateNumber of bank branches with Barrier-Free Service certificate
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PRB 3 Clients and Customers We will work responsibly with our clients and our customers to encourage sustainable practices and enable economic activities that create shared prosperity for current and future generations.We will work responsibly with our clients and our customers to encourage sustainable practices and enable economic activities that create shared prosperity for current and future generations.
We emphasised inclusive banking thinking by making it one of the two pillars of the Responsible Banking strategy.
You can find more information about inclusive banking at https://raport.santander.pl/klienci/inkluzywna-bankowos/inkluzywna-bankowosc.
