|Number of remote customers using Santander mobile
||1 334 167**
||1 396 139
|Number of transactions in remote channels (online, mobile and CC) – total number of mobile and online transactions
||230 697 521
||64 767 195
* In the reporting period changes occurred versus the data reported for 2017, namely an increase in the number of customers following the acquisition of the demerged business of Deutsche Bank Polska on 12 November 2018.
** At the end of 2018.
The aim of our activities in 2018 was mainly to recognize the needs of customers and offer them multi-channel solutions ensuring freedom of using our banking services.
We launched new functionalities both in Santander mobile and Santander Internet: