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In Santander Bank Polska, responsibility is not an add-on – it is our approach to management. Being aware of the role and significance of banks for customers, for the economy and our society, we pay special attention to responsible selling and preventing misselling.

Our management activities are guided by the Principles for Responsible Banking. We develop fair and transparent relationships with customers, contribute to the wellbeing of local communities and conduct our operations in an environment-friendly way while maintaining strong and stable financial position.

Responsible management

The Principles for Responsible Banking (hereinafter: Principles for Responsible Banking or RPRB) The Principles for Responsible Banking (hereinafter: Principles for Responsible Banking or RPRB) are the six principles which establish a framework for responsible management in the banking sector. They were developed not only to find out what it means to be a responsible bank but also to implement a global responsibility standard  across the industry.  The principles submitted for consultation 10 years after the financial crisis provide a guidance for banks which want to align their strategies, products and business practices with the global social and environmental challenges.

The principles were proposed by UNEP FI (UN Environment Programme Finance Initiative) in November 2018 and developed in a controlled process with the participation of 28 banks from all over the world and 12 NGOs.

Principles for Responsible Banking

We will align our business strategy to be consistent with and contribute to individuals’ needs and society’s goals, as expressed in the Sustainable Development Goals (SDGs), the Paris Climate Agreement and relevant national and regional frameworks. We will focus our efforts where we have the most significant impact.

We will continuously increase our positive impacts while reducing the negative impacts on, and managing the risks to, people and environment resulting from our activities, products and services.

We will work responsibly with our clients and our customers to encourage sustainable practices and enable economic activities that create shared prosperity for current and future generations.

We will proactively and responsibly consult, engage and partner with relevant stakeholders to achieve society’s goals.

We will implement our commitment to these Principles through effective governance and a culture of responsible banking, demonstrating ambition and accountability by setting public targets relating to our most significant impacts.

We will periodically review our individual and collective implementation of these Principles and be transparent about and accountable for our positive and negative impacts and our contribution to society’s goals.

The PRB has so far been supported by 49 banks but the final version of the principles has not been adopted yet. Between November 2018 and 31 May, 2019 a six-month consultation period was open and the parties invited by UNEP-FI to take part include banks, investors, regulatory authorities and members of the public. The final principles for responsible banking will be announced  in September 2019 at the UN’s General Assembly in New York.