Glossary

Agile
Agile ways of work are based on interdisciplinary teams which are close to the customer and can quickly implement new solutions

OHS
Occupational Health and Safety

EBA
European Banking Authority

EPG
Equal Pay Gap, adjusted indicator of pay gap between men and women

ESG
Environmental, Social and Governance. ESG means non-financial rating factors for companies and organisations: environmental (E), social (S) and governance (G).

GRI
Global Reporting Initiative

GPG
Gender Pay Gap, unadjusted indicator of pay gap between men and women

EC
European Commission (UE)

UN
United Nations Organization

TCFD
Task Force on Climate-related Financial Disclosures appointed by the G20 Financial Stability Board.

UNEP FI
United Nations Environment Programme Finance Initiative

RES
Renewable Energy Sources

C/I
Cost-to-Income Ratio

TCR
Total Capital Ratio

CoR
Cost of Credit Risk

NPS
Net Promoter Score. Measure of customer loyalty and satisfaction