• GRI:
  • Percentage of new suppliers assessed according to environmental criteria308-1
    Percentage of new suppliers assessed according to environmental criteria
  • Percentage of new suppliers assessed against social criteria414-1
    Percentage of new suppliers assessed against social criteria
  • Activities, value chain and other business relationships2-6
    Activities, value chain and other business relationships
  • Policy commitments2-23
    Policy commitments
  • Embedding policy commitments2-24
    Embedding policy commitments

Supply chain management in our bank is regulated in:

  • „Purchasing Policy of Santander Bank Polska S.A.”,

  • „Supplier Selection Procedure of Santander Bank Polska S.A.”,

  • „Policy of Cooperation with Suppliers and Outsourcing in Santander Bank Polska S.A.”,

  • „Procedure for supplier management and outsourcing in Santander Bank Polska S.A”.

Supplier relations are also addressed in the Human Rights Policy (more information in the Human Rights Policy) and the Sustainability Policy.

In its relations with suppliers, the bank takes into account their adherence to ethical issues regarding compliance with the principles of fair and equitable treatment, transparency and integrity. Suppliers are expected to implement ethics policies and comply with, at a minimum, laws, anti-corruption measures and initiatives to ensure business integrity, health and safety standards, workplace diversity and inclusiveness, and adhere to the UN Universal Declaration of Human Rights and the principles of the UN Global Compact.

When qualifying suppliers for cooperation, we verify:

  • whether they diversify their revenues and do not become overdependent on the bank;
  • certifications held e.g. environmental, labour relations;
  • application of ESG principles, codes of ethics , anti-corruption procedures and programs and reports published;
  • ethical approach to finances – payment of contributions and taxes for employees and possible overdue debt to counterparties are controlled.

Our bidders are required to complete the CSR survey described in the previous ESG Report. The results of the survey may be decisive in the selection of a bid.

We evaluate the environmental performance of bidders in a system used for, among other things, purchasing processes. Part of the purchasing process is a CSR survey that a bidder must (obligatorily) complete in order to be eligible for bidding. The questionnaire addresses the following topics:


  • During the last financial year, did the company take measures to reduce the consumption of resources and materials?
  • During the last financial year, was the company subject to fine(s) for non-compliance with environmental regulations?


  • Which community cooperation actions/projects has your company been involved in?
  • Did you make a donation for social purposes (e.g., to NGOs) in the last two calendar years?

In 2022, we continued to work on the replacement of the CSR survey with an ESG survey, as announced in the previous report, in response to the current expectations of suppliers. We plan to complete the project in 2023.

Key indicators reflecting the performance of the purchasing processes in 2022:

  • Number of suppliers with an annual turnover of more than PLN 50,000.

  • Of which the number of suppliers subject to qualification

  • Percentage of suppliers – Polish or foreign companies with headquarters or branch registered in Poland

  • Number of completed purchasing processes

  • Percentage of new suppliers that have been reviewed for environmental criteria

  • Percentage of new suppliers who have been reviewed for social criteria