Results in the social area

Employment structure

  • GRI:
  • Employees2-7
    Employees

Employment in Santander Bank Polska Group and Santander Bank Polska S.A. (persons).
Status as at 31 December 2022.

Employment in Santander Bank Polska Group and Santander Bank Polska S.A.
Employment in Santander Bank Polska Group Employment in Santander Bank Polska S.A. Total
2022 11.976 9.920 21.896
2021 11.581 9.584 21.165
2020 13.158 10.671 23.829
2019 14.032 11.118 25.150
The data refers to the number of persons employed under a contract of employment, regardless of employment status.
  • GRI:
  • Employees2-7
    Employees

Number of bank’s employees by gender and employment term.
Status as at 31 December 2022.

Number of bank’s employees by gender and employment term. Status as at 31 December 2022
Female Male Total
Permanent contract (total) 5,812 2,627 8,439
Fixed term contract (total) 955 526 1,481
Total 6,767 3,153 9,920
* The data refers to the number of people employed by the bank under an employment contract, regardless of employment status.
  • GRI:
  • Employees2-7
    Employees

Number of bank employees (persons) in 2017-2022

Number of bank employees (persons) in 2017-2022
2022 2021 2020 2019 2018 2017
Headcount as at 31 December of year concerned 9,920 9,584 10,671 10,867 12,641 11,489
The data refers to the number of people employed under an employment contract.
  • GRI:
  • Employees2-7
    Employees

Number of bank’s full-time and part-time employees (persons) by gender.
Status as at 31 December 2022

Number of bank’s full-time and part-time employees (persons) by gender. Status as at 31 December 2022
Female Male Total
Full-time 6,320 2,854 9,174
Part-time 447 299 746
Total 6,767 3,153 9,920
* The data refers to the number of people employed by the bank under an employment contract.
  • GRI:
  • Employees2-7
    Employees

Number of bank’s full-time and part-time employees (persons) by region.
Status as at 31 December 2022.

Number of bank’s full-time and part-time employees (persons) by region. Status as at 31 December 2022.
Female Male Total
Warsaw Full-time 1,111 803 1,914
Part-time 99 76 175
Agglomerations Full-time 2,481 1,504 3,985
Part-time 273 184 457
Large cities Full-time 1,178 318 1,496
Part-time 63 34 97
Other Full-time 1,550 229 1,779
Part-time 12 5 17
  • GRI:
  • Employees2-7
    Employees

Number of bank’s employees (persons) by employment term and region.
Status as at 31 December 2022.

Number of bank’s employees (persons) by employment term and region.
Status as at 31 December 2022.
Female Male Total
Warsaw Permanent 1,034 704 1,738
Temporary 176 175 351
Agglomerations Permanent 2,447 1,438 3,885
Temporary 307 250 557
Large cities Permanent 1,047 284 1,331
Temporary 194 68 262
Other Permanent 1,284 201 1,485
Temporary 278 33 311
Total 6,767 3,153 9,920

 

  • GRI:
  • Employees2-7
    Employees

Number of bank’s employees (persons) by place of work.
Status as at 31 December 2022.

Number of bank’s employees (persons) by place of work. Status as at 31 December 2022.
Female Male Total
Business Support Centre 3,339 2,356 5,695
Branches 3,428 797 4,225
  • GRI:
  • Workers who are not employees2-8
    Workers who are not employees

Number of persons working with the Bank under a B2B agreement.
Status as at 31 December, 2022.

Number of persons working with the Bank under a B2B agreement. Status as at 31 December, 2022.
Female 9
Male 41
Total 50
  • GRI:
  • Workers who are not employees2-8
    Workers who are not employees

Number of persons providing work for the bank who are not employees and whose work is controlled by the bank, by gender and type of contract.
As at 31 December 2022.

 

Number of persons providing work for the bank who are not employees and whose work is controlled by the bank, by gender and type of contract. As at 31 December 2022.
As at 31 December, 2022 Average number in 2022
Female Male Total Female Male Total
Contract of mandate with hourly rate (including internship contracts) 1,202 576 1,778 1,082 496 1,578
Contract for specific work 0 0 0 0 0 0
  • GRI:
  • Ratios of standard entry level wage by gender compared to local minimum wage202-1
    Ratios of standard entry level wage by gender compared to local minimum wage

Remuneration of women and men employed by the bank, relative to the national minimum wage in 2022.
Status as at 31 December 2022.

Remuneration of women and men employed by the bank, relative to the national minimum wage in 2022.
Status as at 31 December 2022.
Status as at 31 December 2022
Female Male
Remuneration of the lowest-ranking employees in the organization* 4,383.95 4,340.00
Ratio of the remuneration paid to the lowest-ranking employees in the organization to the national minimum wage 145.6% 144.2%
* The remuneration of the lowest-ranking employees has been determined with regard to the position of account manager/relationship manager. The amount of remuneration paid by Santander Bank Polska is determined based on market valuation.

Employee turnover

  • GRI:
  • Total number and percentage of new employees and total number of employees who left the organization during the reporting period401-1
    Total number and percentage of new employees and total number of employees who left the organization during the reporting period

Total number of new bank employees hired under an employment contract, number of employee departures (persons) and theturnover rate in 2022.

Total number of new bank employees hired under an employment contract, number of employee departures (persons) and theturnover rate in 2022.
Number of employees at end of 2022 Number of newly hired employees in 2022 (number of persons hired, under employment contract) by gender Share of newly hired employees by gender in the total number of employees** Number of employee departures*** Employee turnover rate by gender against total number of employees****
Female 6,767 1,148 17% 1,140 17%
Male 3,153 638 20% 513 16%
Total 9,920 1,786 18% 1,653 17%
* The data refer to the number of people employed by the bank, regardless of employment status. Where a person is employed twice during the year, it is shown once.
** Regarding the figure of 9,920 – number of employees regardless of employment status.
*** Data refers to the number of people, regardless of employment status. Number of departures from 2022. If one person has left twice, it is reported once.
**** Ratio of employee departures, by gender, in the reported period to the number of all employees, by gender, employed at the bank under an employment contract as at 31 December 2022
  • GRI:
  • Total number and percentage of new employees and total number of employees who left the organization during the reporting period401-1
    Total number and percentage of new employees and total number of employees who left the organization during the reporting period

Total number of newly hired employees and number of departures of newly hired employees (persons). Turnover rate of newly hired employees by age in 2022.
Status as at 31 December 2022.

 

Total number of newly hired employees and number of departures of newly hired employees (persons). Turnover rate of newly hired employees by age in 2022. Status as at 31 December 2022.
Number of employees Number of newly hired employees Percentage of newly hired employees Number of employee departures Employee turnover rate
up to 30 years old 1,592 881 55% 460 29%
30-50 years old 6,501 853 13% 993 15%
over 50 years old 1,827 52 3% 200 11%
Total 9,920 1,786 18% 1,653 17%
  • GRI:
  • Total number and percentage of new employees and total number of employees who left the organization during the reporting period401-1
    Total number and percentage of new employees and total number of employees who left the organization during the reporting period

Number of newly hired bank employees (persons) by gender and region in 2022.
Status as at 31 December 2022.

Number of newly hired bank employees (persons) by gender and region in 2022.
Status as at 31 December 2022
Place of work Employees Female Male Total Percentage of newly hired employees
Warsaw 2,099 214 211 425 20.25%
Agglomerations 4,442 394 284 678 15.26%
Large cities 1,593 220 95 315 19.77%
Other 1,796 320 48 368 20.49%
Total 9,920 1,148 638 1,786 18%
  • GRI:
  • Total number and percentage of new employees and total number of employees who left the organization during the reporting period401-1
    Total number and percentage of new employees and total number of employees who left the organization during the reporting period

Number of employee departures (persons) by gender and region in 2022.
Status as at 31 December 2022.

Number of employee departures (persons) by gender and region in 2022. Status as at 31 December 2022.
Place of work Employees Female Male Total Percentage of newly hired employees
Warsaw 2,099 162 150 312 14.86%
Agglomerations 4,442 384 223 607 13.67%
Large cities 1,593 230 78 308 19.33%
Other 1,796 364 62 426 23.72%
Total 9,920 1,140 513 1,653 16.66%
  • GRI:
  • Number of training days per year per employee by employment structure404-1
    Number of training days per year per employee by employment structure

Number of training hours provided to bank employees by gender.
Status as at 31 December 2022.

Number of training hours provided to bank employees by gender. Status as at 31 December 2022.
Gender Number of training hours provided Average number of training hours per employee
Female 354,221.9 47.09
Male 106,643,26 29.93
Total 460,865,16 41.58
  • GRI:
  • Number of training days per year per employee by employment structure404-1
    Number of training days per year per employee by employment structure

Number of training hours provided to bank employees (by employee category).
Status as at 31 December 2022.

Number of training hours provided to bank employees (by employee category). Status as at 31 December 2022.
Employee category Total number of employees Number of training hours provided to employees Average number of training hours per employee
Senior management 109 1,102.13 10.11
Middle management 437 4,758.03 10.89
Other employees 10,538 455,005 43.18
Total 11,084 460,865.16 –

Diversity

  • GRI:
  • Diversity of supervisory bodies and staff405-1
    Diversity of supervisory bodies and staff

Number of bank employees by employee category, age group and gender.
Status as at 31 December 2022.

Number of bank employees by employee category, age group and gender. Status as at 31 December 2022.
Employees Number of employees in the bank % of employees in the bank
Female Male Total Female Male Category
vs. all employees
Senior management* up to 30 years old 0 0 0 0.00% 0.00% 0.00%
30-50 years old 28 50 78 25.00% 44.64% 69.64%
over 50 years old 14 20 34 12.50% 17.86% 30.36%
Total 42 70 112 0.42% 0.71% 1.13%
Other managers up to 30 years old 10 13 23 0.80% 1.04% 1.83%
30-50 years old 524 423 947 41.75% 33.71% 75.46%
over 50 years old 179 106 285 14.26% 8.45% 22.71%
Total 713 542 1,255 7.19% 5.46% 12.65%
Other employees up to 30 years old 1,070 499 1,569 12.52% 5.84% 18.36%
30-50 years old 3,834 1,637 5,471 44.87% 19.16% 64.03%
over 50 years old 1,107 397 1,504 12.96% 4.65% 17.60%
Total 6,011 2,533 8,544 60.59% 25.53% 86.13%
* This category does not include the Management Board, which is understood as the "Top Management" category.
  • GRI:
  • Diversity of supervisory bodies and staff405-1
    Diversity of supervisory bodies and staff

Foreign employees* of the bank (persons). Status as at 31 December 2022.

Foreign members of the Management Board or Supervisory Board. As at 31 December 2022.
Foreign employees* of the bank (persons). Number of foreign employees by age group and gender Percentage of foreign employees by age and gender
Female Male Total Female Male Total
up to 30 years old 27 13 40 0.27% 0.13% 0.40%
30-50 years old 13 7 20 0.13% 0.07% 0.20%
over 50 years old 1 4 5 0.01% 0.04% 0.05%
Total 41 24 65 0.41% 0.24% 0.66%
* Foreign employee – a person employed under a contract of employment with Santander Bank Polska S.A. having a nationality other than Polish.
  • GRI:
  • Composition and structure of Highest governance body2-9
    Composition and structure of Highest governance body
  • Diversity of supervisory bodies and staff405-1
    Diversity of supervisory bodies and staff

Number of Management Board and Supervisory Board members by age group and gender.
Status as at 31 December 2022

Number of Management Board and Supervisory Board members by age group and gender.
Status as at 31 December 2022.
Governing body members Number of members in each group Percentage of members in each group
Female Male Total Female Male Total
Management Board up to 30 years old 0 0 0 0.0% 0.0% 0.0%
30-50 years old 0 5 5 0.0% 55.6% 55.6%
over 50 years old 1 3 4 11.1% 33.3% 44.4%
Total 1 8 9 11.1% 88.9% 100.0%
Supervisory Board up to 30 years old 0 0 0 0.0% 0.0% 0.0%
30-50 years old 0 0 0 0.0% 0.0% 0.0%
over 50 years old 4 6 10 40.0% 60.0% 100.0%
Total 4 6 10 40.0% 60.0% 100.0%
  • GRI:
  • Diversity of supervisory bodies and staff405-1
    Diversity of supervisory bodies and staff

Foreign members of the Management Board or Supervisory Board. As at 31 December 2022.

Foreign members of the Management Board or Supervisory Board. As at 31 December 2022.
Foreign members of the Management Board or Supervisory Board Number of foreigner members in each group Percentage of foreigners by age and gender in total (Management Board and Supervisory Board members)
Female Male Total Female Male Total
up to 30 years old 0 0 0 0.00% 0.00% 0.00%
30-50 years old 0 1 1 0.00% 5.26% 5.26%
over 50 years old 1 6 7 5.26% 31.58% 36.84%
Total 1 7 8 5.26% 36.84% 42.10%

Remuneration

  • GRI:
  • Ratio of male to female base salary by position held405-2
    Ratio of male to female base salary by position held

Ratio of basic salary of female employees of the bank to male employees of the bank, by employment category

Ratio of basic salary of female employees of the bank to male employees of the bank, by employment category
Employment category Basic salary* Remuneration**
Senior management without the Management Board 85.60% 82.40%
Other managers 79.81% 77.40%
Other employees 68.95% 69.40%
* Basic salary – salary net of any additional amounts such as bonuses, premiums, amounts due for overtime
**Remuneration – the basic salary along with additional amounts paid to the employee. Examples of such amounts paid to an employee may include benefits related to seniority, including allowances and bonuses.
Data is not collected by region. Variable elements of remuneration are not included in the calculations.

Management positions in the bank by gender

Management positions in the bank by gender
Employment category Female Male
Top management (Management Board) 1 8
Senior managers 42 69
Other managers 682 511

Occupational Health and Safety

  • GRI:
  • Type and rate of work-related injuries403-9
    Type and rate of work-related injuries

Work-related accidents and incidents in the bank by gender*

* Our Occupational Health and Safety Office does not collect information on accidents or injuries to persons performing work who are not employed by the organization. All information about accidents is reported to third-party coordinators in accordance with the law in force. For this reason, the summary does not include information on injuries to non-employees providing work for the organization.

Work-related accidents and incidents in the bank by gender*
Total number of work-related injuries: bank employees, by gender Work-related injury rate based on 200,000 hours worked
Female Male Total Female Male Total
Number of fatalities due to work-related injuries 0 0 0 0 0 0
Number of serious work-related injuries (excluding fatalities) 0 0 0 0 0 0
Number of recordable work-related injuries (including fatalities) 25 6 31 0.54 0.25 0.44
Total number of work-related injuries for all employees 25 6 31 0.54 0.25 0.44
Number of identified potentially high-impact work-related incidents 0 0 0 – – –
Number of identified near-miss incidents 0 0 0 – – –

Performance appraisal

  • GRI:
  • Percentage of employees subject to regular performance evaluation and career development reviews, by gender and employment category404-3
    Percentage of employees subject to regular performance evaluation and career development reviews, by gender and employment category

Percentage of bank employees subject to regular performance appraisals and career development reviews by gender and employment category in 2022.

Percentage of bank employees subject to regular performance appraisals and career development reviews by gender and employment category in 2022.
Employee category % of employees subject to regular performance appraisals by gender % of employees subject to regular career development reviews by gender
Female Male Female Male
Senior management 100% 100% 100% 100%
Middle management 93% 93% 100% 100%
Other employees 79% 85% 100% 100%
Total 81% 86% 100% 100%