List of indicators

Below are explanations of the designations used in the report. The table refers to where each disclosure is made in accordance with the GRI standard.

Lista wskaźników GRI
Indicator symbol Name Report section
GRI 2-1 Organisational details
GRI 2-2 Entities included in the organization’s sustainability reporting
GRI 2-3 Reporting period, frequency and contact point
GRI 2-4 Restatements of information
GRI 2-5 Zewnętrzne poświaExternal assurancedczenie
GRI 2-6 Activities, value chain and other business relationships
GRI 2-7 Employees
GRI 2-8 Workers who are not employees
GRI 2-9 Composition and structure of Highest governance body
GRI 2-10 Highest governance body structure and composition
GRI 2-11 Nomination and selection of the highest governance body
GRI 2-12 Role of the highest governance body in overseeing the management of impacts
GRI 2-13 Delegation of responsibility for managing impacts
GRI 2-14 Role of the highest governance body in sustainability reporting
GRI 2-15 Conflict of interest
GRI 2-16 Communication of critical concerns
GRI 2-17 Collective knowledge of the highest governance body
GRI 2-18 Evaluation of the performance of the highest governance body
GRI 2-19 Remuneration policies
GRI 2-20 Process to determine remuneration
GRI 2-21 Annual total compensation ratio
GRI 2-22 Statement on sustainable development strategy
GRI 2-23 Policy commitments
GRI 2-24 Embedding policy commitments
GRI 2-25 Processes to remediate negative impacts
GRI 2-26 Mechanisms for seeking advice and raising concerns
GRI 2-27 Compliance with laws and regulations
GRI 2-28 Membership of associations
GRI 2-29 Approach to stakeholder engagement
GRI 2-30 Collective bargaining agreements
GRI 3-1 Process to determine material topics
GRI 3-2 List of material topics
GRI 3-3 Management of material topics (identified as material in the materiality matrix)
GRI 201-1 Direct value generated and distributed
GRI 202-1 Ratios of standard entry level wage by gender compared to local minimum wage
GRI 203-2 Material indirect economic impact
GRI 205-2 Communication and training on anti-corruption policies and procedures (indicator reported partially)
GRI 205-3 Confirmed cases of corruption and actions taken in response to them
GRI 301-1 Materials used by weight or volume
GRI 302-1 Energy consumption within the organization
GRI 303-1 Water consumption as a common resource
GRI 305-1 Total direct greenhouse gas emissions
GRI 305-2 Total indirect greenhouse gas emissions by weight
GRI 305-3 Other indirect greenhouse gas emissions
GRI 308-1 Percentage of new suppliers assessed according to environmental criteria
GRI 401-1 Total number and percentage of new employees and total number of employees who left the organization during the reporting period
GRI 401-2 Additional benefits (perks) provided to full-time employees
GRI 403-2 Hazard identification, risk assessment and incident investigation
GR 403-5 Occupational health and safety training
GRI 403-6 Health promotion
GRI 403-9 Type and rate of work-related injuries
GRI 404-1 Number of training days per year per employee by employment structure
GRI 404-2 Management skills development and lifelong learning programmes
GRI 404-3 Percentage of employees subject to regular performance evaluation and career development reviews, by gender and employment category
GRI 405-1 Diversity of supervisory bodies and staff
GRI 405-2 Ratio of male to female base salary by position held
GRI 406-1 Total number of discrimination cases
GRI 414-1 Percentage of new suppliers assessed against social criteria
GRI 415-1 Total value of financial and in-kind donations to political parties, politicians and similar parties
GRI 417-2 Total number of incidents of non-compliance with regulations and/or voluntary codes concerning product and service information and labelling
GRI 417-3 Total number of incidents of non-compliance with regulations and/or voluntary codes concerning marketing communications
GRI 418-1 Total number of justified complaints regarding breaches of customer privacy and data loss
FS 14 (GRI Sector Supplement) Actions taken to ensure access to financial services for people from disadvantaged groups

TCFD table

Aiming at compliance with the recommendations of the Financial Stability Board’s Task Force on Climate-related Financial Disclosures (TCFD), in our ESG report for 2021 we included, for the first time, the related TCFD report as a separate part of the publication. This year, we continue our disclosures of climate-change related information by integrating it into the report. Such an approach offers presentation of the information in a relevant context and minimises duplication. Below find the information where to find specific disclosures in the report for ease of reference:

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Disclose the organisation’s management policies on climate-related risks and opportunities.
Describe the management board’s oversight of climate-related risks and opportunities.
Describe the role of management in assessing and managing climate-related risks and opportunities.
Disclose the actual and potential impact of climate-related risks and opportunities on the organisation’s operations, strategy and financial planning, if such information is relevant.
Describe the climate-related risks and opportunities that the organisation has identified in the short, medium and long term.
Describe the impact of climate-related risks and opportunities on the organisation’s operations, strategy and financial planning.
Describe the resilience of the organisation’s strategy, taking into account different climate-related scenarios, including a 2°C or lower scenario.
Disclose how the organisation identifies, assesses and manages climate-related risks
Describe the organisation’s processes for identifying and assessing climate-related risks.
Describe the organisation’s processes for managing climate-related risks.
Describe how the processes for identifying, assessing and managing climate-related risks are integrated into the overall risk management of the organisation.
Disclose the measures and targets used to assess and manage relevant climate-related risks and opportunities, if such information is relevant.
Disclose the indicators used by the organisation to assess climate-related risks and opportunities in line with the risk management strategy and process.
The extent of greenhouse gas emissions and the associated risks must be disclosed.
Describe the objectives used by the organisation to manage climate-related risks and opportunities and performance against the objectives.

We do not have transition plans at present.

List of indicators according to the Guidelines for ESG Reporting. Instruction for WSE listed companies

Indeks wskaźników wg „Wytycznych do raportowania ESG. Przewodnik dla spółek notowanych na GPW”
Indicator symbol Name Report section
E-P1 Greenhouse gas emissions
E-P2 Energy consumption
E-P3 Climate-related risks and benefits
E-S3 Water consumption
E-S5 Impact on biodiversity
  • Santander Bank Polska S.A.’s operations have a negligible impact on biodiversity. Our Responsible Banking Strategy – Responsible Banking identifies other environmental impact issues as priorities.
E-S6 Pollution and waste
S-P1 Diversity in supervisory bodies
S-P2 Equal pay index
S-P3 Staff turnover
S-P4 Freedom of association and collective bargaining
S-S1 Occupational health and safety
S-P5 Human rights policy
S-P6 Human rights due diligence procedures
G-P1 Structure of management bodies
G-P2 Code of ethics
G-P3 Anti-corruption policy
G-P4 Whistleblowing mechanism
G-S1 Data protection policy

List of Santander’s custom indicators

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Indicator name Report section
Number of the bank’s access points in Poland, including branches broken down by outlets operated directly by the bank and partner outlets
Scale of corporate volunteering
Number of beneficiaries of corporate volunteering activities / year
Total amount allocated to community engagement activities
Number of customers using mobile and online banking
Number of interactions in remote channels
Main eco-friendly products and services offered to customers, including offerings that influence climate change solutions
Main actions to increase customer satisfaction
Results of customer satisfaction measurement
Information about key products, including new products introduced during the reporting period
Products and initiatives for small and medium-sized enterprises (SMEs)
Number of bank branches with Barrier-Free Service certification
Number of beneficiaries of projects and social initiatives in the field of education initiated and/or supported in a given year by the bank and/or the bank’s Foundation
List of key activities and initiatives carried out in the bank during the year to increase employees’ knowledge of the bank’s ethics and culture
Description of policies, procedures and results of climate risk exposure testing
Actions implemented to ensure cybersecurity
Description of the bank’s approach to integrating the requirements of the ESG regulations into its business strategy