List of indicators
Below are explanations of the designations used in the report. The table refers to where each disclosure is made in accordance with the GRI standard.
| Indicator symbol | Name | Report section |
|---|---|---|
| GRI 2-1 | Organisational details | |
| GRI 2-2 | Entities included in the organization’s sustainability reporting | |
| GRI 2-3 | Reporting period, frequency and contact point | |
| GRI 2-4 | Restatements of information | |
| GRI 2-5 | Zewnętrzne poświaExternal assurancedczenie | |
| GRI 2-6 | Activities, value chain and other business relationships | |
| GRI 2-7 | Employees | |
| GRI 2-8 | Workers who are not employees | |
| GRI 2-9 | Composition and structure of Highest governance body | |
| GRI 2-10 | Highest governance body structure and composition | |
| GRI 2-11 | Nomination and selection of the highest governance body | |
| GRI 2-12 | Role of the highest governance body in overseeing the management of impacts | |
| GRI 2-13 | Delegation of responsibility for managing impacts | |
| GRI 2-14 | Role of the highest governance body in sustainability reporting | |
| GRI 2-15 | Conflict of interest | |
| GRI 2-16 | Communication of critical concerns | |
| GRI 2-17 | Collective knowledge of the highest governance body | |
| GRI 2-18 | Evaluation of the performance of the highest governance body | |
| GRI 2-19 | Remuneration policies | |
| GRI 2-20 | Process to determine remuneration | |
| GRI 2-21 | Annual total compensation ratio | |
| GRI 2-22 | Statement on sustainable development strategy | |
| GRI 2-23 | Policy commitments | |
| GRI 2-24 | Embedding policy commitments | |
| GRI 2-25 | Processes to remediate negative impacts | |
| GRI 2-26 | Mechanisms for seeking advice and raising concerns | |
| GRI 2-27 | Compliance with laws and regulations | |
| GRI 2-28 | Membership of associations | |
| GRI 2-29 | Approach to stakeholder engagement | |
| GRI 2-30 | Collective bargaining agreements | |
| GRI 3-1 | Process to determine material topics | |
| GRI 3-2 | List of material topics | |
| GRI 3-3 | Management of material topics (identified as material in the materiality matrix) |
|
| GRI 201-1 | Direct value generated and distributed | |
| GRI 202-1 | Ratios of standard entry level wage by gender compared to local minimum wage | |
| GRI 203-2 | Material indirect economic impact | |
| GRI 205-2 | Communication and training on anti-corruption policies and procedures (indicator reported partially) | |
| GRI 205-3 | Confirmed cases of corruption and actions taken in response to them | |
| GRI 301-1 | Materials used by weight or volume | |
| GRI 302-1 | Energy consumption within the organization | |
| GRI 303-1 | Water consumption as a common resource | |
| GRI 305-1 | Total direct greenhouse gas emissions | |
| GRI 305-2 | Total indirect greenhouse gas emissions by weight | |
| GRI 305-3 | Other indirect greenhouse gas emissions | |
| GRI 308-1 | Percentage of new suppliers assessed according to environmental criteria | |
| GRI 401-1 | Total number and percentage of new employees and total number of employees who left the organization during the reporting period | |
| GRI 401-2 | Additional benefits (perks) provided to full-time employees | |
| GRI 403-2 | Hazard identification, risk assessment and incident investigation | |
| GR 403-5 | Occupational health and safety training | |
| GRI 403-6 | Health promotion | |
| GRI 403-9 | Type and rate of work-related injuries | |
| GRI 404-1 | Number of training days per year per employee by employment structure | |
| GRI 404-2 | Management skills development and lifelong learning programmes | |
| GRI 404-3 | Percentage of employees subject to regular performance evaluation and career development reviews, by gender and employment category | |
| GRI 405-1 | Diversity of supervisory bodies and staff | |
| GRI 405-2 | Ratio of male to female base salary by position held | |
| GRI 406-1 | Total number of discrimination cases | |
| GRI 414-1 | Percentage of new suppliers assessed against social criteria | |
| GRI 415-1 | Total value of financial and in-kind donations to political parties, politicians and similar parties | |
| GRI 417-2 | Total number of incidents of non-compliance with regulations and/or voluntary codes concerning product and service information and labelling | |
| GRI 417-3 | Total number of incidents of non-compliance with regulations and/or voluntary codes concerning marketing communications | |
| GRI 418-1 | Total number of justified complaints regarding breaches of customer privacy and data loss | |
| FS 14 (GRI Sector Supplement) | Actions taken to ensure access to financial services for people from disadvantaged groups |
TCFD table
Aiming at compliance with the recommendations of the Financial Stability Board’s Task Force on Climate-related Financial Disclosures (TCFD), in our ESG report for 2021 we included, for the first time, the related TCFD report as a separate part of the publication. This year, we continue our disclosures of climate-change related information by integrating it into the report. Such an approach offers presentation of the information in a relevant context and minimises duplication. Below find the information where to find specific disclosures in the report for ease of reference:
| RECOMMENDED DISCLOSURES | Report section |
|---|---|
| Disclose the organisation’s management policies on climate-related risks and opportunities. | |
| Describe the management board’s oversight of climate-related risks and opportunities. | |
| Describe the role of management in assessing and managing climate-related risks and opportunities. | |
| Disclose the actual and potential impact of climate-related risks and opportunities on the organisation’s operations, strategy and financial planning, if such information is relevant. | |
| Describe the climate-related risks and opportunities that the organisation has identified in the short, medium and long term. | |
| Describe the impact of climate-related risks and opportunities on the organisation’s operations, strategy and financial planning. | |
| Describe the resilience of the organisation’s strategy, taking into account different climate-related scenarios, including a 2°C or lower scenario. | |
| Disclose how the organisation identifies, assesses and manages climate-related risks | |
| Describe the organisation’s processes for identifying and assessing climate-related risks. | |
| Describe the organisation’s processes for managing climate-related risks. | |
| Describe how the processes for identifying, assessing and managing climate-related risks are integrated into the overall risk management of the organisation. | |
| Disclose the measures and targets used to assess and manage relevant climate-related risks and opportunities, if such information is relevant. | |
| Disclose the indicators used by the organisation to assess climate-related risks and opportunities in line with the risk management strategy and process. | |
| The extent of greenhouse gas emissions and the associated risks must be disclosed. | |
| Describe the objectives used by the organisation to manage climate-related risks and opportunities and performance against the objectives. |
We do not have transition plans at present. |
List of indicators according to the Guidelines for ESG Reporting. Instruction for WSE listed companies
| Indicator symbol | Name | Report section |
|---|---|---|
| E-P1 | Greenhouse gas emissions | |
| E-P2 | Energy consumption | |
| E-P3 | Climate-related risks and benefits | |
| E-S3 | Water consumption | |
| E-S5 | Impact on biodiversity |
|
| E-S6 | Pollution and waste | |
| S-P1 | Diversity in supervisory bodies | |
| S-P2 | Equal pay index | |
| S-P3 | Staff turnover | |
| S-P4 | Freedom of association and collective bargaining | |
| S-S1 | Occupational health and safety | |
| S-P5 | Human rights policy | |
| S-P6 | Human rights due diligence procedures | |
| G-P1 | Structure of management bodies | |
| G-P2 | Code of ethics | |
| G-P3 | Anti-corruption policy | |
| G-P4 | Whistleblowing mechanism | |
| G-S1 | Data protection policy |
List of Santander’s custom indicators
| Indicator name | Report section |
|---|---|
| Number of the bank’s access points in Poland, including branches broken down by outlets operated directly by the bank and partner outlets | |
| Scale of corporate volunteering | |
| Number of beneficiaries of corporate volunteering activities / year | |
| Total amount allocated to community engagement activities | |
| Number of customers using mobile and online banking | |
| Number of interactions in remote channels | |
| Main eco-friendly products and services offered to customers, including offerings that influence climate change solutions | |
| Main actions to increase customer satisfaction | |
| Results of customer satisfaction measurement | |
| Information about key products, including new products introduced during the reporting period | |
| Products and initiatives for small and medium-sized enterprises (SMEs) | |
| Number of bank branches with Barrier-Free Service certification | |
| Number of beneficiaries of projects and social initiatives in the field of education initiated and/or supported in a given year by the bank and/or the bank’s Foundation | |
| List of key activities and initiatives carried out in the bank during the year to increase employees’ knowledge of the bank’s ethics and culture | |
| Description of policies, procedures and results of climate risk exposure testing | |
| Actions implemented to ensure cybersecurity | |
| Description of the bank’s approach to integrating the requirements of the ESG regulations into its business strategy |